Effective Date: 7/22/26
Welcome to Level-Up Life (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at “level-uplife.com” (the “Website”), along with any related services, coaching programs, digital courses, workbooks, portal access, content, and features we provide (collectively, the “Services”).
By accessing or using the Website or purchasing our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Website or Services.
We may update these Terms from time to time. The updated version will be indicated by a revised “Effective Date,” and the updated version will be effective as soon as it is accessible. Your continued use of the Website after the posting of changes constitutes acceptance of the updated Terms.
You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Website and our Services. By using the Website, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into these Terms.
If you are using the Website on behalf of a business or other entity, you represent that you are authorized to bind that entity to these Terms.
Level-Up Life provides online personal development coaching, including 1-on-1 coaching sessions, group coaching calls, digital educational programs, downloadable workbooks, online community portals, and related tools (such as contact forms and appointment scheduling).
The specific features and availability of Services may change from time to time at our sole discretion.
Notice: Level-Up Life provides personal development and lifestyle coaching for informational and educational purposes only. Coaching is not psychotherapy, mental health counseling, medical care, psychiatric treatment, or financial advice.
Nothing on the Website or provided during coaching calls is intended to diagnose, treat, prevent, or cure any mental health or medical condition. Your use of our Services does not create a therapist-patient or medical professional-patient relationship.
If you are experiencing a mental health crisis, severe psychological distress, or require medical care, you agree to seek immediate assistance from a licensed healthcare or mental health professional.
By purchasing any coaching package, membership, or digital product, you agree to pay all listed fees using a valid payment method. Payments are processed through secure third-party payment gateways.
If you enroll in a payment plan or subscription, you authorize Level-Up Life to charge your payment method on the scheduled recurring dates.
Digital Products & Courses: All sales of downloadable products, workbooks, and digital course access are final and non-refundable upon access.
Coaching Services: Coaching fees are strictly non-refundable once sessions have commenced.
For 1-on-1 coaching sessions: You must provide at least 24 hours’ advance notice to reschedule a scheduled coaching session without penalty.
If you fail to provide adequate notice, arrive more than 15 minutes late, or miss a session entirely (“no-show”), that session will be forfeited and charged in full.
Certain features of the Website (such as accessing private coaching portals or digital courses) require you to create an account.
If you create an account, you agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been shared, compromised, or misused.
You agree not to use the Website or Services in any way that:
All materials provided on the Website or delivered through our Services — including text, logos, course videos, audio modules, workbooks, PDFs, proprietary coaching frameworks, visual designs, and call recordings — are owned exclusively by Level-Up Life or our licensors and are protected by copyright, trademark, and intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and view these materials solely for your personal, non-commercial use.
You may not:
If you submit or transmit content through the Website or in connection with your coaching (e.g., contact forms, reviews, comments, or written feedback) (“User Content”), you grant Level-Up Life a worldwide, non-exclusive, royalty-free, sublicensable license to use, publish, and display that content to operate and promote our Services.
(Note: We will never publicly share your personal coaching disclosures or intake forms without your explicit written permission, as outlined in our Privacy Policy.)
“Level-Up Life,” our logo, and related product names, slogans, and designs are trademarks of Level-Up Life. You may not use these trademarks without our prior written consent.
The Website and Services rely on or contain links to third-party tools and platforms (such as scheduling software, payment processors, video call applications like Zoom, and community spaces).
We do not endorse and are not responsible for the availability, content, policies, or practices of any third-party tools. Your use of third-party platforms is strictly at your own risk and subject to the terms of those service providers.
THE WEBSITE AND ALL CONTENT, WORKBOOKS, COURSES, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, LEVEL-UP LIFE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Disclaimer: Level-Up Life makes no promises, representations, or guarantees, express or implied, regarding specific personal transformations, life outcomes, career advancements, or financial results.
Any testimonials, client examples, or case studies displayed on the Website reflect individual experiences and do not constitute a guarantee that you or any other individual will achieve similar results. Your success depends entirely on your own effort, accountability, application, and personal circumstances.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEVEL-UP LIFE, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE WEBSITE, SERVICES, OR COACHING MATERIALS.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF $100 USD OR THE TOTAL AMOUNT YOU PAID TO LEVEL-UP LIFE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Level-Up Life and its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and legal fees arising out of or related to:
We reserve the right to suspend or terminate your access to the Website, digital courses, or coaching programs immediately, without prior notice or liability, if you violate these Terms, engage in disruptive behavior during coaching sessions, or fail to make required payments.
Upon termination, your right to use the Website and access coaching materials will immediately cease.
Sections that by their nature should survive termination (including Sections 3.2, 7, 9, 10, 11, and 13) shall survive.
These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of UT, without regard to its conflict of law principles.
Any legal suit, action, or proceeding shall be brought exclusively in the state or federal courts located in Utah County, UT, and you consent to the personal jurisdiction and venue of those courts.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy and any separate signed Coaching Client Agreement (if applicable), constitute the entire legal agreement between you and Level-Up Life regarding the Website and Services, superseding all prior oral or written agreements.
If you have any questions or concerns regarding these Terms, please contact us at:
Level-Up Life
